Refund Policy

1. Introduction

This Refund Policy explains the terms and conditions regarding refunds, cancellations, and payments for professional digital services provided through this website.

Services may include website development, software development, UI/UX design, API development, database solutions, cloud deployment, AI solutions, automation services, maintenance, consulting, and digital career solutions.

By requesting services or making payment, you acknowledge and agree to the terms described in this Refund Policy.

2. Customized Digital Services

Most services provided by A.I Digital Profile are customized according to each client's specific requirements. Due to the nature of software development, design, consulting, and other digital services, refunds may be limited once work has commenced.

Development time, resources, planning, and technical work may begin immediately after project approval and payment confirmation.

3. Project Deposits and Initial Payments

Initial payments or deposits may be required before starting a project.

• Deposits reserve development time and project resources.
• Deposits are generally non-refundable once project planning, development, design, consulting, or implementation work has begun, unless otherwise agreed in writing.
• Refund eligibility depends on the project status and completed work.

4. Eligible Refund Situations

A refund request may be considered under certain circumstances, including:

• Services have not started after payment confirmation.
• A.I Digital Profile is unable to deliver the agreed services for reasons within its reasonable control.
• A technical limitation prevents completion of the agreed project scope.
• A refund is approved based on mutual agreement.

5. Non-Refundable Situations

Refunds may not be available in the following situations:

• The project has already entered development or implementation stages.
• The client changes requirements after work has started.
• The client delays communication, approvals, or required materials.
• The client decides to discontinue the project for personal reasons.
• Completed work, delivered files, designs, or software have already been provided.
• Third-party costs such as hosting, domains, APIs, subscriptions, or software licenses are non-refundable.
• The client fails to provide required information, approvals, content, credentials, or other materials necessary to complete the project.

6. Website and Software Development Refunds

Website development, applications, APIs, databases, and software projects require planning, development, testing, and technical implementation.

Any approved refund will be determined after considering project progress, completed milestones, development hours, deliverables already provided, third-party expenses, and any remaining contractual obligations.

7. Maintenance and Support Services

Maintenance and support plans may be canceled in accordance with the applicable service agreement or billing cycle.

Payments for completed maintenance periods, technical support, updates, or completed tasks are generally non-refundable.

8. AI and Automation Services

AI solutions, automation workflows, chatbots, and integrations require customization, testing, and configuration.

Any refund request will be evaluated based on project progress, completed configuration, development effort, testing performed, and agreed deliverables.

9. Digital Career Services

Resume writing, resume optimization, portfolio creation, and career assistance services involve customized work based on user-provided information.

10. Cancellation Requests

Clients requesting cancellation should notify A.I Digital Profile as soon as reasonably possible.

Cancellation requests will be evaluated after considering:

• Project completion percentage
• Work already delivered
• Resources already used
• Payments already completed

11. Partial Refunds

Where appropriate, A.I Digital Profile may approve a partial refund based on the amount of work completed, project milestones achieved, deliverables provided, third-party expenses incurred, and other reasonable project costs. Any partial refund will be determined at the sole discretion of A.I Digital Profile unless otherwise required by applicable law or agreed in writing.

12. Refund Processing

Approved refunds will be processed using the original payment method when possible.

Processing time may depend on the payment provider, banking system, or financial institution.

Approved refunds, where applicable, will be processed within a reasonable period after approval, subject to the policies and processing times of the applicable payment provider.

13. Third-Party Services

Fees paid to third-party providers, including domain registrars, hosting providers, cloud services, APIs, payment processors, software licenses, subscriptions, and external platforms, are governed by the refund policies of those providers and are generally non-refundable through A.I Digital Profile.

14. Changes to This Refund Policy

A.I Digital Profile may update this Refund Policy periodically to reflect changes in services, pricing, business practices, or applicable legal requirements.

15. Contact Information

If you have questions regarding this Refund Policy or wish to request a refund, please contact A.I Digital Profile through the official contact information provided on this website.